Return policy

Effective date: October 27, 2025

We hope you love your purchase from Ink + Sun. Because many of our products are handmade or created in limited runs, we ask that you review the policy below before making a return request.

1. Return Window

You may request a return or exchange within 30 days of the order date. To qualify, items must be unused, undamaged, and in their original packaging.

2. How to Start a Return

To begin a return, please email janet@inkandsun.com with your order number and reason for return. We’ll respond with instructions and a return address. Unauthorized returns may not be accepted.

3. Shipping Costs

If an item arrives damaged or incorrect, we will cover return shipping. If you change your mind or the item does not meet your personal expectations, you will be responsible for return shipping costs.

4. Refunds

Once we receive and inspect your returned item, refunds are issued to your original payment method within 7 business days. Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

To exchange an item for a different design or colorway, please indicate your preference when requesting a return. Because our items are small-batch, exchanges depend on availability and are at the sole discretion of Ink + Sun.

6. Final Sale Items

The following cannot be returned unless defective or damaged upon arrival:

• Custom or personalized items

• Limited-edition or handmade pieces with natural variations

• Digital downloads or educational materials

Handmade products may include small variations in color, alignment, or texture that are part of their character. These are not considered defects.

7. Damaged Items

If your order arrives damaged, email janet@inkandsun.com within 7 days of delivery with photos of the damaged item and packaging. We’ll arrange a replacement, store credit, or refund.

8. Contact

Janet Hild Design DBA Ink + Sun
janet@inkandsun.com